07 Mar '18, 1pm

How to get more Google customer reviews

How to get more Google customer reviews

Have you ever been in a situation where you have to immediately know, go, do, or buy? At Google, these are called micro-moments . When I recently presented at Google’s inaugural Grow with Google event in Indianapolis, I used this example. I was driving through Rhode Island in a monsoon when my driver’s side windshield wiper decided to freeze mid-wipe. After pounding on the windshield and the dashboard, hoping I could start it up again, I pulled over in defeat and grabbed my phone. I opened my Google app and asked for the “best auto repair shop near me.” Instantaneously, I saw the Google My Business listing of an auto shop just a mile away and scoured their Google customer reviews before dialing. They seemed nice enough on the phone, so I drove on back roads to have my wiper fixed.

Full article: https://www.godaddy.com/garage/how-to-get-more-google-cus...

Comments

  1. 17 May '18, 7pm

    If you are open to suggestions, you can use our tool ReviewPete( https://reviewpete.com/) , which not only enables in getting positive reviews on Facebook, Google and Yelp for Local Businesses but also prevents negative reviews in the first place.

    ReviewPete sends a request to the customer for providing feedback via email / SMS. When they click the link they are directed to a form where we ask if they would recommend ReviewPete.

    If they say yes, we show them another window that leads them to FB, Google or Yelp.

    But if they say no, it redirects them to a hosted form where they can provide their feedback. This way, we avoid negative reviews and only let positive reviews pass on to where it matters

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