27 Jun '18, 1pm

The dos and don’ts of dealing with difficult customers https://t.co/GS7LQEwW7L

Twitter Facebook LinkedIn Google Pinterest RSS If we look back at some of the most memorable videos about dealing with difficult customers , most people will instantly be able to recall a Vine video filmed at an Apple store in 2013 . The Vine, taken by actress Porscha Coleman, who also happened to be shopping at that location, shows a frustrated woman with a stroller screaming at an employee. “I was told by AppleCare that I could walk into the store and get the part!” the woman shouted, thumping her hand on her stroller handle to further emphasize her irritation. The customer’s rant, and the Vine, immediately went viral after Coleman posted it to the platform. Vine videos are only six seconds long , so viewers only witnessed the customer’s upset manner and little else. The rest of the store’s shoppers quietly looked on in the background and the Apple representative calmly ...

Full article: https://www.godaddy.com/garage/the-dos-and-donts-of-deali...

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