28 Jun '14, 12pm

@sportslifeuk If the account's not in your name I can only point you towards the domain release process: ^Mike

Please note: We charge a non-refundable administration fee of £20 +VAT for each domain-release request. The process may take up to six working days because we need to give our customers a reasonable length of time to respond. Domain Name Ownership Disputes If our customer disputes your claim on the domain name, a member of our domains team will give you a link to the dispute policy of the relevant domain-name authority. Domain name disputes must be settled between you, the third party and the domain-name authority; Fasthosts will have no further involvement. Please note that if you owe fees to the third party, you must settle them first. We can only proceed if you've paid your fees and the domain is registered to you. Please check this via WHOIS www.who.is IMPORTANT – You will need to provide proof that you own your domain name. This can be: A copy of the confirmation lett...

Full article: http://www.fasthosts.co.uk/domain-names/transfer-domains/...

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