16 Mar '12, 1pm

How to Get Your Company On Board With Social Media

How to Get Your Company On Board With Social Media

For example, ask each employee to list information they have expertise in that may be helpful to customers and clients. Just be sure this information is relevant to your industry, company, products or services. The customer service department will know the most often asked questions of clients and customers, the technology department will have the technical information customers want, and product managers will be able to provide deeper knowledge of your goods and services. If you are a professional services company – such as a financial services, web design or law firm – you will have numerous options for sharing information with clients.

Full article: http://www.networksolutions.com/smallbusiness/2012/03/how...

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