01 Jul '15, 5pm

Why you shouldn't forget about #CustomerCare and what you can do to improve it!

Why you shouldn't forget about #CustomerCare and what you can do to improve it!

Every business out there is investing time and money into getting their brand and products in front of their target audience. Stats show that marketers are expected to spend $540 billion (£353 billion) globally on advertising in 2015 , with significantly bigger budgets allocated to digital advertising compared to previous years. In addition, the majority of marketers (59%) are using social media for six hours or more each week to promote their brands and engage with their customers and prospects. When it comes to the web, many businesses are choosing to market their products and services through Facebook and Twitter ad campaigns while others are doing email marketing or PPC or both. While these can all be efficient tools for enticing people to buy, there is one thing that businesses aren’t investing enough in: customer care . Help, not hype If you want to outpace your comp...

Full article: https://www.123-reg.co.uk/blog/online-marketing/where-mar...

Tweets

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