29 Jun '16, 6pm

A real business needs a real email address. Tips on how to make your brand more trusted here:

Would it surprise you to learn that, when it comes to building trust with ecommerce customers, business email is just about as important as online reviews? That sending email from an address like [email protected] instead of [email protected] affects your business’s credibility nearly as a much as a positive review on Yelp? It surprised me — but that’s what the results of our new survey suggest. GoDaddy recently polled 1,000 U.S. small business ecommerce customers about what makes them trust businesses on the web. Business email ranked fourth among 10 big trust factors — from securing an ecommerce site with an SSL to maintaining active social media profiles. Check out the results in the infographic below, and read on for highlights from the survey. Building trust online: The Big 10 What makes people looking to purchase products or services online trust small bu...

Full article: https://www.godaddy.com/garage/smallbusiness/market/cant-...

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