29 Nov '17, 1pm

(.nl) SIDN's services get the thumbs-up

SIDN's services get the thumbs-up Published on: Tuesday 28 November 2017 Customers are very pleased with the services we provide. That's the bottom line of two recent surveys. Registrars gave us 8 out of 10 for our .nl services (8.1 in 2016), while customers using other services gave us 8.8 (up from 8.5 in 2016). Naturally we're pleased to get such positive feedback, and the survey results show us how we can make our services even better. About two hundred respondents In October, the Mediatest market research agency invited our customers to take part in a satisfaction survey. We've been polling registrars' opinions since 2005, and last year we started a similar survey of customers using other services, such as the Domain Name Surveillance Service and our registry services. In total, about two hundred customers responded this year. Mediatest additionally organised two regis...

Full article: https://www.sidn.nl/a/about-sidn/sidns-services-get-the-t...

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