06 Dec '13, 7pm

How did Verisign meet its 100% SLA on .com Whois in June?

Despite Whois problems in June, Verisign reported meeting its SLA for .com. Each month Verisign and the other domain name registries submit reports to ICANN that include their uptime and performance numbers. One of the Service Level Agreements (SLAs) for Verisign’s .com contract is 100% uptime for Whois. While reviewing recent registry reports this week I was surprised to see that Verisign reported it met its 100% SLA in June. You may recall that Verisign had a hiccup in its Whois service in early June . When you searched for a domain on VerisignInc.com or via port 43, you received a response “No match for domain….” If you did the same domain search a second time you got the correct result. This caused problems for anyone doing Whois lookups at the registry, not to mention some registrars that apparently use Whois for domain availability lookups (it’s uncommon for registra...

Full article: http://domainnamewire.com/2013/12/06/verisign-sla-contract/

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