24 Jan '14, 1pm

Got big plans for 2014? Patrick Pulvermuller, CEO, explains how 123-reg can help you achieve them

Got big plans for 2014? Patrick Pulvermuller, CEO, explains how 123-reg can help you achieve them

The size of our support teams more than doubled in 2013 and anyone raising a support ticket with us can now expect to receive an initial response in less than 15 minutes. The result of this has been a doubling in customer satisfaction levels and an 80 per cent drop in complaints. We’ve also been nominated in the Customer Commitment category of the 2014 UK Customer Satisfaction Awards; an achievement we’re hugely proud of, not least because it underlines our commitment to you. In 2014 we will be striving to further improve the level of customer service we provide.

Full article: http://www.123-reg.co.uk/blog/news/123-reg-big-plans-smal...

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