07 Jan '12, 5pm

ZenDesk Fails SIRI Test: Acquires Ahead Of Possible Acquisition

ZenDesk Fails SIRI Test: Acquires Ahead Of Possible Acquisition

One easy to pronounce, spell and remember word passes all three critical benchmarks: SIRI; Radio and Social Bookmark. If you have such a word, stand by your phone- the ring is coming in 2012. Desk.com fits that bill as the the name for the Cloud revolution in Help Desk Software. This is no time to be tied to legacy systems that are expensive and difficult to change like IBM, SAP, Oracle and the other big five. Businesses need more flexibility than ever — to manage the change requests from users who want the services they depend on at work to function like the ones they use at home. They can't compete with expensive custom software installations that take bank vaults full of money and ramie of consultants. The reason I know all this is because I worked at the pioneering Cloud force whose talent (my clients and colleagues) have spread all over IT to land decision-making role...

Full article: http://fragerfactor.blogspot.com/2012/01/zendesk-fails-si...

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acquires domain name - DomainNews

domainnews.com 08 Jan '12, 6am

SalesForce.com acquires Desk.com domain name Sunday, 08 January 2012 06:52 Domain News Tweet Share SalesForce.com acquired...