28 Jul '14, 4pm

#Domainer getting ‘heart palpitations’ thanks to Network Solutions #chestpains #domaining #netsol #icann51 #heartache

#Domainer getting ‘heart palpitations’ thanks to Network Solutions #chestpains #domaining #netsol #icann51 #heartache

Please update your computers so that when I have to call repeatedly your agents don’t say things like “My computer is running slow” or the “Network is down tonight”. I’m not asking for anything special, I just don’t want to have to call you over and over because the things your supervisors promise, like a simple domain push/transfer, seem to be impossible. Please Stop blaming SnapNames. OK I get it, there’s an issue transferring names acquired in that platform. So please fix it, or at least tell your own people that there’s a problem. If you’ve recognized a problem but continue to allow customers to have a bad experience with your product they’re not going to stick around. Please don’t make me track down an Authorization code. Why does it take so Long? I have to call you if I want it in less than a week. Then I have to answer stupid security questions so that you can email...

Full article: http://domaingang.com/domain-news/domainer-getting-heart-...

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Thanks, Singapore!!

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Network Solutions Parent Down 25

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