If you don’t know which database stands for your PrestaShop , you can find this information in a special config file. For this, please login to your cPanel and open File Manager menu. Navigate to the folder where your PrestaShop is installed and open /config/ folder. Configuration file is placed in this folder and called “settings.inc.php”. Open it and get the database name from there (you may find it in _DB_NAME_ field). You also need to copy-paste the _COOKIE_KEY_ from this page. You will need it later for the password resetting.