28 May '12, 4pm

SmallBiz Refresh: : Crowdbooster: Social Media Analytics Tool: Small Business Resources

You started doing social media with the right goal in mind: connecting with your customers. But are your efforts getting the desired results? Crowdbooster wants to help you build “authentic, engaging experiences with relevant users,” and they do that by going beyond just giving you the numbers about impressions and total reach. Along with the analytics, Crowdbooster will make content and timing recommendations on how to improve your numbers and then give you the tools to make it happen. The tools can also help you gain insights on what your customers want and help you schedule your content.

Full article: http://www.networksolutions.com/smallbusiness/2012/05/cro...

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