30 May '12, 3pm

Yes social media is vital, but face-to-face meetings still work best: #GrowSmartBusiness

I love email, social media and all things online. But I also spend a lot of time on the road meeting with clients and prospects. Why? Because when it comes to building your small business, I’m still a huge believer in the power of face-to-face communication. A new study from Cisco proves that plenty of business leaders agree with me. Cisco’s Business Intelligence Unit surveyed business leaders globally and found that 89 percent say face-to-face communications are useful both in internal business functions, such as employee coaching and training, and in communications with partners and customers. Some of the common situations when companies prefer face-to-face communications are: To discuss/resolve major issues with customers such as a service or product failure or dissatisfaction with the partnership To renew contracts To brainstorm To introduce clients or customers to peo...

Full article: http://www.networksolutions.com/smallbusiness/2012/05/whe...

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