30 Dec '16, 4pm

A magical question to help you be your best self + do your best work

A magical question to help you be your best self + do your best work

It’s not always easy to keep customers coming back for more, and to have them recommend you to other potential clients. Let’s talk about how to keep the customer satisfied, in the words of the old Simon & Garfunkel song. Let’s start with some assumptions, to make sure we’re in sync: You want to work for yoursel f, and run your own small business so that you can set your own hours and fees. You want to perform professional services. You want to have clients who engage you on a regular basis , either on a pre-determined schedule (like you go into their offices every week to water their plants), or on an as-needed basis (like they call you for tax advice or design graphics brochures, which you do from your home office). And you want to have a fair number of repeat or regular clients , so that you’re not financially locked into any one customer. A good rule of thumb is to not ...

Full article: https://www.godaddy.com/garage/smallbusiness/manage/10-wa...

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